Updates from 2018-funded projects:
Citizens Advice Chiltern
Thanks to the grant, Citizens Advice Chiltern is training new volunteer advisers to support more local people. Camilla, one of their recent trainees explained why she has chosen to become an adviser and how her training is going.
“I am 32 and live in Chesham with my husband and my two children who are 5 and 3. I am a stay at home mum however before children I was as an advisor/social media supervisor for the National Stalking Helpline and knew about Citizens Advice through my job.
After having children I wanted to spend time with them, but I missed working and searched for a local charity I could help.
My first month has been very busy! I was introduced to Citizens Advice, its history, how it runs, its principles of being independent, impartial, confidential and free and aims:
- To provide the advice people need for the problems they face
- To improve the policies and practices that affect people’s lives
I have learnt the importance of being a good listener, the impact of your body language in gaining a client’s trust and how to explain information well.
Invaluable to me as a newbie is the ‘essential questions’ booklet – full of information on the most common areas we give advice on: debt, benefits (particularly Universal Credit), housing, employment and relationships. It also lists useful questions we should be asking clients to get to the crux of their issues.
I’ve also learnt all about data protection regulations (GDPR) and regularly have to complete assignments at home which is important to consolidate the amount of information we need to know!
As I continue my journey to be an adviser, I will carry out role plays with other trainee advisers and I will be monitored to ensure my advice meets quality guidelines. In time, I will give advice over the telephone and shadow some of the other 58 qualified advisers in face to face client appointments.
I am so proud to be part of a local charity that helps so many people in and around our community.”
Chesham Older Person's Action Group
COPAG were able to hold an outing to Apsley Paper Mill, hold a Christmas lunch at which their members were entertained by a magician and have speakers at their monthly meetings. Some of the funding was put towards the production of the quarterly COPAG chronicle.
Above: COPAG members at Apsley Mill
Walkers Are Welcome
Without the Council's grant, the town would be unable to continue to be proudly labelled a Walkers are Welcome town. The grant pays the membership fee to remain affiliated to the national Walkers Are Welcome body.
Chesham WAW have passed their appraisal each year by their national body with flying colours. They have had two major projects started during 2018, which are still on-going. Firstly, the walking app, which has been developed in conjunction with the town museum, which will guide residents and visitors around four routes showing the historic side of the town, but also highlighting the High Street activities.
Secondly, they organised the installation of gates enabling wheelchair users to have access to Hockeridge Woods in Ashley Green. The official opening ceremony has yet to take place.
The walking leaflets remain popular and the group were able to update and reprint some of these during the year.
Above: New wheelchair access at Hockeridge Woods
Below you can view the donations that have been awarded in previous years:
View the 2018 donations (PDF, 412 KB)
View the 2017 donations (PDF, 42 KB)
View the 2016 donations (PDF, 44 KB)
View the 2015 donations (PDF, 41 KB)
View the 2014 donations (PDF, 44 KB)
View the 2013 donations (PDF, 42 KB)
View the 2012 donations (PDF, 85 KB)
View the 2011 donations (PDF, 84 KB)
View the 2010 donations (PDF, 15 KB)
View the 2009 donations (PDF, 16 KB)
View the 2008 donations (PDF, 98 KB)
View the 2007 donations (PDF, 97 KB)