The Council monitors its performance in order to ensure an improving standard of service that meets with local needs.
Performance is assessed by collecting performance indicator data, which is analysed by the council. Each year, the council publishes an Annual Performance Plan, which provides an overview for the year for each council service, plus indicators of our performance in each area. Data is given for the past two years for each indicator, measured against annual targets, plus a target for the forthcoming year. This enables you to judge whether our services are improving.
The document also describes the major projects undertaken by the council in the previous year and outlines projects for the coming year. The plan also provides a breakdown of the Town Council component of your Council Tax.
Download a copy of the interim 2020/21 Annual Performance Plan (PDF, 238 KB)
Download a copy of the 2019/20 Annual Performance Plan (PDF, 497 KB)
The council also conducts reviews of all its services to ensure a continually improving standard of provision. Find out more about by
visiting our Service Reviews Page.
Your views are important to us as we strive to achieve our objectives and continually improve our performance. Please help us to help you by contacting us with your comments, either directly to your
local Town Councillor or via our
Contact Us page.